Policies | Weddings & Ceremonies By Hans
Our policy page clarifies how Ceremonies by Hans manages and safeguards your data during your visit. We prioritize security and clarity, ensuring your private information is handled with the sincere care and dignity that defines our service. We remain committed to your privacy as you plan your sacred life milestones and meaningful transitions through our official digital platform.
Refund Policy
Deposit RefundYour deposit is refundable if you need to cancel within 10 days of your booking date. After the 10-day period deposits become non-refundable.Balance RefundBalance payments are also refundable if the cancellation happens within the same 10-day window as the original booking date. Any balance paid after that 10-day period is non-refundable
Cancellation Policy
A specific ceremony can be cancelled at any time — life happens! If you do need to cancel, I just ask that the request comes directly from one of you (the couple) and that it’s provided in writing. For everyone’s peace of mind, I’m not able to accept cancellations through friends or family members.
Officiant Policy
The goal is always to ensure that I am one who stands with you on your wedding day. That’s the experience you deserve! But life can be unpredictable. In rare situations, such as illness, unexpected emergencies, or some other unpredictable change — I may not be able to attend. If that happens, another trusted member within my network will step in to perform your ceremony if you agree. I work with you to find a new officiant, we’ll of course make sure you have the chance to connect with them beforehand, so you feel comfortable and supported.